Have you read these books and articles for:
Getting the Right Person
1. The Dilbert Principle by Scott Adams - only read Chapter
26, New Company Model OA5 (Out at 5PM)
2. First, Break All The Rules by Marcus Buckingham & Curt
Coffman - Chapter 3 - The First Key: Select for Talent
3. Now, Discover Your Strengths by M. Buckingham & C. Coffman
- Section 2 - the 34 Talents in detail
4. Good to Great by Jim Collins - Chapter 3 - First Who, Then
What - The importance of the Right Person 1st
Doing the Right Thing
5. Dr. Deming by Rafael Aguayo - Chapter 9 - The Need for Transformation
6. The Deming Management Method by Mary Walton - Chapter 3 - 14
Points, 7 Deadly Diseases & Obstacles
The
following Links provide more information of interest on these subjects
The
Deming Institute Website
The
Knowledge Management Resource - Knowledge Sites
Customer Relationship Management resource center
A
Brief History of the Management Consulting Profession to 2001
IMC-USA
(the professional association for Management Consultants)
